To Our Valued Guests.
We are incredibly honoured to have served you and your family during the provincial lockdown, we are confident that we will have a refined dining experience on our patio at this time that allows you to relax and enjoy a clean and safe space.
Our Mission has always been to provide our Guests with exceptional experiences in the safest environment possible. We have been following the guidance of Health Canada, Ontario Ministry of Health and the Waterloo Region Health Unit and taking all necessary precautions to ensure the safety of our Guests and our team.
We would like to share with you the enhanced steps we are taking in addition to our strict sanitation standards already in place:
Increased frequency of sanitizing chairs, door handles, railings and other contact surfaces using approved sanitizers. Sanitizing tables after each seating.
Masks are requested of all guests when able, masks are available for guests if they do not have one of their own.
All staff wearing non-medical masks, and other PPE to protect themselves and guests.
Reinforcing frequent and effective handwashing standards for all staff
Increased availability and supply of Hand Sanitizer for our Guests and Team Members
Strategic removal of tables and booth seating to insure adequate social distancing.
Salt and Pepper shakers have been removed from our tables and will be available only on request, and sanitized after use
Constant communication with each of our Team Members regarding Covid-19 protocols
If any member of our staff is sick or displaying any symptoms, they will refrain from work until the symptoms have fully cleared and they have been cleared by a health professional to return to work.
Social Distancing markers along our floor and lobby space
We encourage our guests wear masks when in our shared lobbies and washrooms, where social distancing is difficult, and take your familiar safety precautions that you currently practise in public areas.
We value our Guests, Team Members and the communities that we serve. We may ask you for contact information of your guests, this is at the behest of the Waterloo Region Health Unit, for contact tracing purposes.
We kindly request that Guests refrain from dining with us if they feel unwell.
We will continue to monitor new developments, taking guidance from Health Canada, Ontario Ministry of Health and the Region of Waterloo Health Unit and we will continue to evolve our safety and sanitation standards as needed.
Thank you for your continued support.
The Wideman Family